Richmond, Henrico and Chesterfield
Plumbing repair and drain cleaning in Richmond, in old houses and new
Plumbing repair and drain cleaning in Richmond, Glen Allen and Midlothian, plus water heaters and repiping, with the price in writing before any work starts.
- We tell you when your pipes don't need replacing
Services
The work we take on
Emergency calls, drains, leaks, water heaters and repipes across Richmond, Henrico and Chesterfield. Each one begins with the visit price up front and a written quote.
Emergency plumbing
A burst pipe, an overflowing toilet or no water at all: same-day visits when we can, with the after-hours rate told to you before we come.Drain cleaning
Slow sinks, backed-up toilets and floor drains that gurgle, cleared and checked, with a camera look at the line when the clog keeps coming back.Leak repair
Drips under the sink, wet spots on the ceiling and a water bill that jumps for no reason, found and fixed with a written price first.Water heater repair and replacement
No hot water, rusty water or a tank that leaks at the base: repaired when it's worth it, replaced with tank or tankless when it isn't.Repiping
Old pipes that leak again and again, low pressure or discolored water, replaced with new lines and the walls patched behind us.
Facts you can hold us to
What we promise before we start
- Most repairs
- finished on the first visit, with the parts on the van
- One day
- for most like-for-like water heater replacements
- In writing
- the price of the repair, before any work starts
- Every visit
- a check of the main shut-off, whatever we came for
From start to finish
How a repipe goes, day by day
No guessing about what happens when. This is the order a repipe follows, from the permit to the last folder of papers.
Before the repipe
The permit is filed and the new runs are planned so the wall openings are as few and as small as possible.
Day one
Floors and furniture are covered, the water is shut off and the first rooms get their new lines. The water is back on by the evening.
Day two
The rest of the house is done room by room, and every new run is pressure tested before its wall is closed.
Last day
The openings are patched, the old pipe is hauled away and every fixture is run and checked for leaks.
After the repipe
The inspection is booked and passed, then you get one folder with the closed permit, the photos and the warranty papers.
From the job book
Jobs on the books, street by street
Each job is entered by its street and year, with the job type and what was done, across Richmond, Glen Allen and Midlothian.
Water heater
Glen Allen
Old tank swapped for a tankless water heater
Fixture
Glen Allen
Kitchen faucet and shut-off valves replaced
Drain and sewer
Glen Allen
Slow bathroom sink and tub drains cleared
Drain and sewer
Midlothian
Main line backup: roots cleared after a camera look
Repipe
Midlothian
Frozen pipe split in a crawl space: section replaced
Water heater
Richmond
Leaking tank water heater replaced the same day
Reviews
In our customers' words
4.9 Sample rating
Our old Fan District house had leaked three times in a year. They put the cost of more patching beside the cost of a repipe and let us choose. The walls were patched neatly at the end.
5 out of 5 stars
A pipe burst under the kitchen sink on a Sunday night. They talked me through shutting the water off on the phone and had a plumber here within the hour.
Dana P., Richmond. October 2026. Sample review 5 out of 5 stars
Another company wanted to dig up the yard. These folks ran a camera down the line first, found roots at one joint and cleared them for a fraction of the price.
Marcus T., Midlothian. October 2026. Sample review 5 out of 5 stars
No hot water the morning of a family visit. They told us the price on the phone, came the same day and the new heater was in by dinner.
Leah W., Glen Allen. September 2026. Sample review 4 out of 5 stars
Written price up front and no surprises on the final bill. The plumber put down drop cloths and showed us where our main shut-off is.
Tom R., Richmond. September 2026. Sample review
A word before you call
Sample letterMost of the houses we work in around Richmond have pipes older than their owners realize. Many have been patched more than once by people who never came back. Plumbing like that deserves someone who will slow down and look.
So we keep the work simple. The plumber who finds the problem writes the price, and the price lists every part of the job before anything starts. If the pipes have years left, we say so. If they don't, we show you why.
We would rather lose a job by being honest about it than win one by leaving something out. That's the whole of our approach, and every page of this site is written the same way.
The service team
Our promises
Kept on every job, large or small
- We tell you when your pipes don't need replacing
- Every price in writing before the work starts
- Floors covered and the work area cleaned before we leave
- One folder at the end: closed permit, photos and warranty papers
About us
How Quillwater Plumbing works
One plumber sees your job from the first visit to the last walk-round. What they find goes in writing with photos, and nothing gets added to the price once you've agreed to it.
- Service call price told to you when you book
- Written price before any work starts
- Repair or replace, explained plainly
- Demo site by Levelwork
Financing
Monthly payment options available
A new water heater or a repipe doesn't have to come out of one paycheck. Ask about monthly payment options when we give you your written quote.
Where we work
Towns we serve across Richmond, Henrico and Chesterfield
Richmond, VA
From the Fan and Church Hill row houses to the brick ranches on the South Side, we fix leaks, clear drains and replace tired pipes and water heaters across the city.Plumbing in Richmond
Glen Allen, VA
Newer subdivisions and older homes off Mountain Road alike: water heaters, slow drains and the plastic supply lines that split behind a wall.Plumbing in Glen Allen
Midlothian, VA
Wooded lots, long sewer runs and roots that find every joint, plus winter nights cold enough to split a pipe in a crawl space.Plumbing in Midlothian
Questions
Questions we're often asked
Which towns do you cover?
Richmond, Glen Allen and Midlothian, plus the nearby parts of Henrico and Chesterfield counties. If you are not sure your street is in range, put the address in the form and we confirm before booking.
How much is a service call?
You get the service call price when you book, before anyone comes out. If you go ahead with the repair we quote, ask whether the service call is credited toward it and we tell you exactly how it works for that visit.
Do you charge more for nights and weekends?
After-hours and weekend visits cost more than a weekday visit, and you hear the rate on the phone before you book. If the problem can safely wait until the morning, for example a slow drain with another bathroom working, we say so.
Where is my main water shut-off?
In most Richmond-area houses it sits where the water line comes through the foundation, in the basement, the crawl space or a utility closet, and there is a second valve at the meter by the street. If you can't find yours, ask on any visit and the plumber shows you.
Do I need a permit for a new water heater?
In most of the area, yes. Replacing a water heater is permitted work, and the building office for Richmond, Henrico or Chesterfield inspects it. We pull the permit with whichever office covers your address.
Do you offer financing on a repipe or a new water heater?
Yes. Ask about monthly payment options when we give you the written quote.
Something not answered here? Call (804) 555-0163
Guides
Guides for homeowners
Plain reading on leaks, old pipes, water heaters and drains in Richmond, Henrico and Chesterfield.
- Leaks and emergenciesFrozen and Burst Pipes in Richmond: What to DoWhat to do about frozen and burst pipes in Richmond, which pipes are most at risk, how to thaw a line safely and how to keep it from happening again.
- Water heaters and drainsRepair or Replace a Water Heater? A Richmond GuideHow to decide whether to repair or replace a water heater in the Richmond area, with the signs to watch, what each choice involves and what to ask.
- Water heaters and drainsRepiping an Older Richmond House, Step by StepWhat repiping an older Richmond house involves, which old pipes cause trouble, how to tell if yours need replacing and what to ask before you agree to a quote.