What customers say
4.9 out of 5 Sample rating
Sample reviews: the kind of thing homeowners write after a service call, a repair or a new water heater, set out the way your own would be.
Sample ratingBy service
Every review, by the work we did
Sample reviews5 out of 5 stars
A pipe burst under the kitchen sink on a Sunday night. They talked me through shutting the water off on the phone and had a plumber here within the hour.
Dana P., RichmondEmergency plumbing. October 2026. Sample review 5 out of 5 stars
Another company wanted to dig up the yard. These folks ran a camera down the line first, found roots at one joint and cleared them for a fraction of the price.
Marcus T., MidlothianDrain cleaning. October 2026. Sample review 5 out of 5 stars
No hot water the morning of a family visit. They told us the price on the phone, came the same day and the new heater was in by dinner.
Leah W., Glen AllenWater heater repair and replacement. September 2026. Sample review 4 out of 5 stars
Written price up front and no surprises on the final bill. The plumber put down drop cloths and showed us where our main shut-off is.
Tom R., RichmondLeak repair. September 2026. Sample review 5 out of 5 stars
Our water bill doubled and we could not see a drip anywhere. They checked the meter with everything off, found a toilet running into the overflow and fixed it in one visit.
Aisha K., Glen AllenLeak repair. August 2026. Sample review 5 out of 5 stars
The basement floor drain backed up twice in one month. They cleared it, filmed the line and showed me the video on the spot. No upsell, just the fix.
Paul D., MidlothianDrain cleaning. August 2026. Sample review 5 out of 5 stars
Our old Fan District house had leaked three times in a year. They put the cost of more patching beside the cost of a repipe and let us choose. The walls were patched neatly at the end.
Grace L., RichmondRepiping. July 2026. Sample review 4 out of 5 stars
Good tankless install at a fair price. The gas line needed upsizing, which added a day, but they told me that in the quote, not halfway through.
Ken B., Glen AllenWater heater repair and replacement. July 2026. Sample review 5 out of 5 stars
Toilet overflowing on a Saturday with guests coming. Someone answered right away, gave me the weekend rate and had a plumber here by early afternoon.
Monica S., MidlothianEmergency plumbing. June 2026. Sample review 5 out of 5 stars
The kitchen sink drained slower every week. Grease a few feet down, cleared in half an hour, and the plumber told me what not to pour down it.
Ray J., RichmondDrain cleaning. June 2026. Sample review 5 out of 5 stars
Our house still had the old gray plastic supply lines and one split in the garage ceiling. They fixed the leak that day and gave us a repipe price to plan for, no pressure.
Beth A., Glen AllenRepiping. May 2026. Sample review 5 out of 5 stars
Water heater was making a popping noise and the hot water ran out fast. They flushed the sediment and replaced an element instead of selling us a new tank.
Victor N., MidlothianWater heater repair and replacement. April 2026. Sample review 5 out of 5 stars
A brown stain spread on the dining room ceiling. They traced it to the tub drain upstairs, fixed the joint and cut the smallest opening I have ever seen.
Sandra H., RichmondLeak repair. March 2026. Sample review 5 out of 5 stars
Pipe split in the crawl space on the coldest night of the winter. They were here before midnight, replaced the section and wrapped the rest of the run.
Dennis F., MidlothianEmergency plumbing. February 2026. Sample review 4 out of 5 stars
Main line backed up into the shower. They cleared it the same day. It took a second visit to finish the camera check, but they did not charge for the return trip.
Holly M., Glen AllenDrain cleaning. January 2026. Sample review 5 out of 5 stars
Frozen pipe in an outside wall burst when it thawed. They talked me to the shut-off, came within the hour and checked every other line on that wall.
Omar E., RichmondEmergency plumbing. January 2026. Sample review 5 out of 5 stars
Low pressure and rusty water from every tap. They showed me the inside of a cut section of the old pipe and quoted the repipe in writing. Three days and it was done.
Lisa G., MidlothianRepiping. December 2025. Sample review 5 out of 5 stars
Our water heater leaked from the base right before the holidays. A clear price on the phone, the new one in the same afternoon and the old one hauled away.
Andre W., Glen AllenWater heater repair and replacement. November 2025. Sample review
A customer story
From Richmond
Sample reviewsOur old Fan District house had leaked three times in a year. They put the cost of more patching beside the cost of a repipe and let us choose. The walls were patched neatly at the end.
A job like it, from the ledger
Sample projectsRichmond. water heater. Leaking tank water heater replaced the same day.
After the job
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